Amend contract with N. Harris Computer Corporation for maintenance and support services of the Portland Water Bureau and Bureau of Environmental Services Customer Information System for an additional five years in the amount of $2,320,230 (Amend Contract No. 30005678)

The City of Portland ordains: Section 1. The Council finds: The Portland Water Bureau, for itself and on behalf of the Bureau of Environmental Services, provides automated billing and customer support for water, sewer, and stormwater collection services through the Customer Information System (CIS). The implementation of this CIS was completed in April 2006. On January 28, 2004, City Council passed Ordinance No. 178170 that authorized City Contract No. 35151 with Cayenta Canada, Inc. for a replacement CIS. City Council passed Ordinance No. 180839 authorizing Contract No. 41086 with Cayenta Canada, Inc., a division of N. Harris Computer Corporation, for maintenance services for support of the CIS. This Contract was renewed at the end of its ten-year term and replaced with City Contract No. 30005678 that was approved by Council Ordinance 188350. The City requires continuous support of the CIS for ongoing maintenance under Contract No. 30005678 to keep the software updated, effective, efficient, and optimally operational. Additionally, it would be cost prohibitive to migrate to another system, given the extent of the City's current investment in this CIS. Portland City Code 5.33.220 (D)(12) allows for the City to directly enter into a contract for information technology hardware or software maintenance, upgrades, subscriptions and licenses from the City's current provider in order to utilize the pre-existing knowledge of the vendor regarding the specifics of the City's hardware or software system. The amendment adds an additional $2,320,230.77 to the original contract amount of $1,800,000, bringing the total contract amount to $4,120,230.77. Funding in the amount of $426,656.93 has been approved in the FY 2021-22 Budget, and $447,989.78 will be requested in the FY 2022-23 Budget. Funding of $1,445,584.06 will be requested in FY 2023-24 through FY 2025-26 Budgets. The cost of the contract will be funded by the Portland Water Bureau and Bureau of Environmental Services. These costs have been included in each of the bureau’s financial plans and budgets. NOW, THEREFORE, the Council directs: That the City of Portland’s Chief Procurement Officer is authorized to execute on behalf of the City an amendment to Contract No. 30005678 with N. Harris Computer Corporation, substantially in accordance with Exhibit A, to extend the term for an additional five years and increase funding in the amount of $2,320,230.77, bringing the total contract amount to $4,120,230.77. The Mayor and Auditor are hereby authorized to draw and deliver checks chargeable to the Water Fund when demand is presented and approved by the proper authorities.